Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order is processed, it will be shipped immediately.
Shipping Time
Estimated delivery times:
- Within Pakistan: 3–7 business days
- International Orders: 7–15 business days (depending on location)
Please note that delivery times may vary due to courier delays, customs processing, or high-demand periods.
Shipping Charges
- Standard Shipping: Free / Flat rate (update as needed)
- Express Shipping: Available at an additional cost (if applicable)
Shipping charges are calculated at checkout based on your location.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this to track your shipment in real time.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) within Pakistan. Please ensure you provide accurate contact details so our courier can reach you.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery at:
Email: your@email.com
Phone/WhatsApp: +92-XXX-XXXXXXX
We will assist you as quickly as possible.
Incorrect Address
Please make sure your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by customers.
Customs & Duties (International Orders)
For international shipments, customs duties and taxes (if any) are the responsibility of the customer.
Contact Us
If you have any questions about shipping, feel free to contact us anytime.